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5 min read

Customer Service Oriented & Very Responsive: Intellect as Perceived by Customers

By Ryhana Fadous on Wed, Apr 14, 2021 @ 11:00 AM

 "What I like the most about Intellect is their customer service skills. From the get go, they have been very approachable, very responsive.  No matter how we harassed they were right there with us holding our hands. So, Intellect gave us great personal service. said Frances W., Manager of Administration Facilities, HOC and ISO at an Environmental Authority in the Caribbeanin a review on G2 website after dealing with Intellect.  Frances also stated that the EQMS offered by Intellect is very user-friendly. She also had a recommendation for others considering Intellect. Watch the full video review to know what recommendation she made. 

Topics: QMS customer satisfaction Responsiveness customer review
6 min read

Go Beyond Compliance: Focus on Productivity

By Paul Dionne on Wed, Mar 17, 2021 @ 11:00 AM

We have all encountered people at one time or another who regard quality management as being far too bureaucratic, – dominated by unnecessary processes and excessive documentation requirements. In many organizations, unfortunately, this attitude is the norm. That usually happens when top leaders within the company are not fully committed to quality management programs.  

Topics: Compliance Quality Management Software Quality Management System QMS quality standards productivity
6 min read

The 5 Most Common Problems with Your CAPA Process

By Paul Dionne on Wed, Dec 30, 2020 @ 01:19 PM

A well-defined corrective and preventive action (CAPA) process is intended to identify problems, understand root causes, resolve issues, and take corrective action to prevent the recurrence of those problems. While the results are well worth the effort, designing and implementing a good CAPA process comes with some challenges. Here are some of the most common problems we see when companies are struggling with their CAPA processes. 

Topics: Compliance Quality Management Software Quality Management System CAPA QMS Corrective Action Preventive Action quality quality processes eqms software qms 4.0 problem qms software qms system
3 min read

Intellect: Celebrating 20 Years in Business

By Romeo Elias on Wed, Dec 23, 2020 @ 03:41 PM

This year marks Intellect’s 20th year in business. We have come a long way since our early days as a small three-person operation here in Southern California. Two decades after our founding, we are proud to have been recognized by Gartner as a top eQMS provider and to have earned a spot in G2’s “leader” quadrant. Intellect is on an upward trajectory, thanks to our great team of committed employees, innovative partners, and loyal customers.

Topics: BPM Business Process Management business automation Quality Management Software Quality Management System QMS 20 year anniversary intellect celebrate
3 min read

Gartner Highlights Intellect as a Leader in QMS Software

By Peter Hargittay on Thu, Dec 17, 2020 @ 04:14 PM

In November, Gartner released the latest version of their Market Guide for Quality Management System Software, highlighting Intellect QMS 4.0 as a leading solution in the quality management space. Gartner’s analysts noted “extreme configurability” as one of our product’s key assets, remarking on QMS and the Intellect Platform’s capacity to help users easily modify the solution and build new business applications without writing code.

Topics: Quality Management Software Quality Management System QMS covid-19 gartner market guide ui/ux qms 4.0
14 min read

Evaluating Total Cost of Ownership for Quality Management System Software

By Paul Dionne on Wed, Nov 25, 2020 @ 12:34 PM

 Comparing software packages is hard. 

Topics: Quality Management Software Quality Management System QMS quality eqms on-premise hosting Cloud based hosting total cost of ownership professional services
3 min read

Intellect on AWS GovCloud

By Selim Ozyel on Thu, Nov 12, 2020 @ 04:16 PM

As the world transitions toward agile, decentralized cloud computing, numerous US federal agencies have aligned around a stringent set of common standards and practices for security and risk assessment known as FedRAMP.

Topics: Cloud Quality Management Software Quality Management System QMS Risk Management Cloud based hosting on-cloud solution eqms software amazon web services govcloud FedRAMP security
3 min read

Staying HIPAA Compliant with QMS Software

By Selim Ozyel on Wed, Oct 28, 2020 @ 04:54 PM

For many companies in FDA regulated industries, including pharmaceuticals, medical devices, labs and life sciences, compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a critical requirement.

Topics: Compliance Quality Management Software Quality Management System CAPA QMS quality challeneges HIPAA Compliance HIPAA cyber-security
7 min read

Build or Buy? How to Buy QMS Software That Meets All Your Needs

By Peter Hargittay on Fri, Aug 28, 2020 @ 02:18 PM

The build vs. buy dilemma isn't new to businesses considering investing in a quality management system. After all, they often have very specific needs from their QMS solutions (depending on the regulations that apply to them, their desired process automation maturity and manufacturing velocity, their monitoring and analysis expectations, and their unique documentation and data processes, among dozens of other things).

Topics: Compliance Quality Management Software Quality Management System configurable QMS quality eqms eqms software configurability