We’ve written a lot recently about the importance of a culture of quality, including how to promote a healthy quality-oriented culture, streamlining operations, and injecting a spirit of fun and teamwork into your quality programs. All these things contribute to a stronger sense of shared purpose and a positive vision for your organization. Quality programs have a much more tangible impact as well, though. Company with the quality programs save money, benefit from increased sales, and enjoy lower employee turnover rates. In other words, a culture of quality is good for the bottom line. 

 "What I like the most about Intellect is their customer service skills. From the get go, they have been very approachable, very responsive.  No matter how we harassed they were right there with us holding our hands. So, Intellect gave us great personal service.” said Frances W., Manager of Administration Facilities, HOC and ISO at an Environmental Authority in the Caribbean, in a review on G2 website after dealing with Intellect.  Frances also stated that the EQMS offered by Intellect is very user-friendly. She also had a recommendation for others considering Intellect. Watch the full video review to know what recommendation she made. 

A good business leader strives to run an organization in which everyone shares a common vision, understands the role they play in achieving that vision, and aims for continuous improvement. When everyone is pulling in the same direction, things just seem to click. 

Quality managers are well aware of the fact that QMS programs generate value for the organizations in which they are implemented; but there is an enormous difference between simply having quality programs in place and actually building a culture of quality. The latter takes considerable time and effort, but it yields very real dividends in terms of cost savings, customer loyalty, employee satisfaction, and more.