Intellect QMS 4.0

Complaint management

• Establish the mechanism for documenting, investigating, evaluating, and dispositioning reported customer complaints
• Perform process and product evaluation to determine if product is performing as intended or remedial actions need to be taken to eliminate existing or potential nonconformance in product and processes
• Communicate with customers to acknowledge, track, and implement any requirements to improve product quality, reduce product recalls, and ensures compliance
• Conduct thorough quality investigations using various quality tools and escalate to new or existing nonconformance OR corrective actions (CAPA)

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Corrective and preventive actions (CAPA)

• 8D problem solving methodology used to facilitate continuous improvement, through identifying, classifying and eliminating existing or potential nonconformances in product, processes, and system
• Establish the mechanism to perform of finding the root cause of a problem, devise a short-term fix and implementing a long-term solution to prevent recurring problems
• Establish CAPA Review Board team to review and approve corrective actions
• Reduce the risk of lost data and repeat issues by ensuring that defined CAPA solutions and processes are met.
• Customizable analytics and reporting to understand trends and solve problems, improve processes, and implement new preventative measures.

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supplier quality management

• Manage the process of qualifying, selecting, and monitoring suppliers and supply chain partners.
• Improve the efficiency of your supplier network with workflow, automation and transparency.
• Avoid redundant evaluations of all previous suppliers evaluated complete records for reference.
• Define, track, manage, and report on supplier quality programs and progress to increase the efficiency of the supplier ecosystem and network.

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Employee Training 

• Leverage a single interface to develop and manage employee training initiatives.
• Track and maintain a complete inventory of employee education levels, job descriptions, qualifications, and certification records.
• Maximize the effectiveness of developing employee skills internally, assign tasks based on skill level, and send auto reminders for new skill requirements.
• Become more lean and efficient as your organization understands what training and skills are in-house and what new competencies are required.

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Calibration & Maintenance 

• Manage your equipment to ensure optimal performance of your assets
• Automate calibration and maintenance schedules to address resource, workload or manufacturing constraints

• Track uptime and downtime across weeks, months, quarters or years

Validation & Verification

• Demonstrate your Product, Process or System can fulfill specified requirements.

• Significantly reduce your validation cycle cost and time

• Increase compliance by reducing non- value-added activities.

Dashboard

• Real-time metrics to analyze your business performance.

• Customizable reports that deliver relevant data to your users.

• Detailed overview of all your quality apps in one place.