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Top 7 QMS Solutions Based on Customer Reviews

By Peter Hargittay on Fri, Jun 25, 2021 @ 01:15 PM

Quality Management Software (QMS) is in high demand as organizations strive to reduce risk, provide access for a remote workforce, and improve customer satisfaction. Hence, the availability of many providers in the market. QMS is a must-have solution for business leaders and managers who wish to improve their organization’s processes, operational efficiency, and meet compliance and regulations. Manufacturing and supply enterprises adopt QMS applications to keep an eye on the production from beginning to completion, to avoid risks and boost profits by ensuring ultimate customer satisfaction.

Intellect being one of the QMS providers, is focused on empowering users align QMS software with their unique business needs, processes, and compliance requirements. Intellect succeeded in providing users with a user-friendly QMS that empowers both businesses and people with a no-code platform. As a result, Intellect is considered as one of the best QMS solutions based on customer reviews on compliance, Corrective and Preventive Action (CAPA), and reporting criteria.

Below are best 7 QMS solutions in the market, based on customers’ testimonials that we found on G2, Capterra and Gartner reviews sites. Listed by alphabetical order.

1- AssurX

The AssurX software platform is an automated Quality Management System (QMS) used to improve quality and compliance, streamline workflows, control risk, and better manage any enterprise. The AssurX system gives control of activities and data.

Deployment & Support

- Deployment: Installed - Mac, installed - Windows, web-based, cloud, SaaS, iPhone, iPad, and Android

- Support: Business hours or by contract hours

- Online training: Documentation, live online, webinars, in-person, self-paced training

Highlighted Reviews (Gartner & Capterra)

Rating: 4.4/5

- “Great flexible solution and a great team to work with, from selection to implementation and use.”

- “System is very expandable and customizable.”

- “We have been very pleased with the ease of use and ability to configure to our needs.”

- “Provides assistance in quality control and compliance management.”

 

2- Compliance Quest

Compliance Quest Quality Management System (QMS) is a cloud-based solution that accelerates product innovation with a steadfast focus on driving continuous improvement across the organization. It empowers enterprises to manage quality by collaborating with their supply chains whether global or local, to stay compliant with industry and customer specific regulations.

Deployment & Support

- Deployment: Web-based, cloud-based, SaaS, iOS, and Android

- Integrations: Salesforce

Highlighted Reviews (G2 & Capterra)

Rating: 4.5/5

- “QMS with great technical & support teams.”

- “A wonderful cloud-based platform developed based on the QMS concept.”

- “Everything is automated and fast, we can generate reports easily which makes a huge impact on our productivity and efficiency.”

- “Overall a great experience! I would recommend it to anyone looking for a high-quality platform.”

 

3- ETQ Reliance

ETQ QMS is a cloud-based quality management solution with a focus on environmental health and safety. ETQ Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. ETQ lets customers configure industry-proven quality processes to their unique needs and business vision.

Deployment & Support

- Deployment: Web-based, cloud, and SaaS

- Support: Business hours

- Online training

Highlighted Reviews (G2 & Capterra)

Rating: 4.4/5

- "A user-friendly tool. But needs upgrades from a developer's perspective."

- “Modular solutions for small businesses.”

- “Using Reliance has been a great experience for our company.”

- “ETQ is perfect for quality improvement system.”


 4- Greenlight Guru

Greenlight Guru offers a QMS solution for medical device companies to help them get products faster and risk-free to the market. This QMS helps medical manufacturers to simplify regulatory compliance and provide a single source of truth, by connecting the management of all product development, regulatory and quality processes from documentation and design controls to submission and ongoing compliance.

Deployment & Support

- Reporting: Medical device reporting, and CAPA report

- Support: 24/7 live support

- Business hours


Highlighted Reviews (G2 & Capterra)

Rating: 4.5/5

- “Great software to implement and maintain a medical device QMS.”

- “Makes Implementing a medical device eQMS easy.”

- “Modern QMS software and outstanding customer service.”

- “Greenlight Guru has made design controls and project planning easier to execute and manage.”

 

5- Intelex

Intelex Quality Management Software is a cloud-based solution that works within a broad range of industries, from pharmaceuticals to food and beverage. It manages people, processes, and assets to drive company innovation and success. It empowers data-driven decision-making to optimize supply chains, decrease cost of quality, and improve customer satisfaction.

Deployment & Support

- Lots of third-party integrations

- Support: Business hours

- Online training: Documentation, Live online, Webinars, In person

Highlighted Reviews (G2 & Capterra)

Rating: 4.1/5

- “Cloud based easily accessible software with intuitive interface.”

- “The Intelex platform is very easy to use and offers great customization.”

- “Great and modern QMS.”

- “I like the configurability.”

 

6- Intellect

Intellect QMS is a user-friendly cloud-based software solution purpose built for organizations in highly regulated industries with a need for continuous improvement and automation. Intellect QMS is an integrated and comprehensive quality management solution built on the Intellect Compliance Platform, a no-code platform that offers extreme configurability. The aim of Intellect QMS is to empower quality leaders to automate business processes, improve operational efficiencies and decision making, avoid costly mistakes, and increase customer satisfaction.

Deployment & Support

- Deployment: Web-based, cloud, SaaS, iOS, and Android

- Support: Business hours, Free Demo

- Online training: Documentation, live online, webinars, and in-person

Highlighted Reviews (G2 & Capterra)

Rating: 4.5/5

- “Easy to use, highly configurable, and amazing support!”

- “Powerful platform and easy to configure and build apps without knowing coding.”

- “A powerful customizable platform.”

- “I found Intellect to be highly configurable and easy to use making it an ideal QMS solution.”

 

7- MasterControl

MasterControl provides a QMS Software Solution that helps life science companies comply more efficiently with the FDA and ISO quality standards. MasterControl QMS is an integrated cloud-based solution that automates quality processes and eliminates the paper-based ones. It also enables company to get products to market faster at reduced cost, and increased efficiency.

Deployment & Support

- Deployment: Web-based, cloud, and SaaS

- Support: 24/7 live support

- Includes incident reporting functionality

Highlighted Reviews (G2 & Capterra)

Rating: 4.1/5

- “Upgrade organizations into digitized system from outdated and tedious manual processes.”

- “Easy quality management.”

- “Enough for any regulated industry.”

- “System integration: The integration of the modules made the shift to a new system a painless one.”

 

Which QMS is the best?

The 7 QMS solutions listed above are trusted by customers and have high rating between 4.1 and 4.5 over 5. Not to mention that these systems have the compliance, CAPA, and reporting features that made them stand out among more than 150 similar software in the market.

To choose the right QMS software for your company, we recommend that you get in touch with different vendors, ask whatever question you have and request a free demo from providers that have this option (like Intellect). Last, after gathering information from different vendors, compare then decide. Consider that configurability, efficiency, user-friendliness, and transparency are important features to look for when choosing the right QMS for your business.

If you are small and midsize (SMB) company in a highly regulated industry, we recommend a highly configurable QMS solution that does not require coding, such as Intellect QMS. You can request a demo or contact our experts to know more.

 

References:

https://www.g2.com/

https://www.capterra.com/

www.digital.com

https://www.gartner.com/

https://www.assurx.com/

https://www.compliancequest.com/

https://www.etq.com/

https://www.greenlight.guru/

https://www.intelex.com/

https://www.mastercontrol.com/

https://www.qualio.com/

Peter Hargittay

Written by Peter Hargittay

Peter Hargittay is the Chief Marketing Officer (CMO) and VP of Corporate Development at Intellect. Peter is responsible for rebranding the company as Intellect from Interneer and for positioning the company for significant growth. Peter joined Intellect in 2013, and is responsible for corporate, product, and online marketing, business development through the Intellect partner channel, demand generation, sales enablement, and go-to-market strategies. Peter has more than 15 years of experience in building successful software and services businesses. Prior to Intellect, Peter served as the VP of Marketing and Sales Operations at Arise Virtual Solutions, and previously held executive marketing roles at Aegis, PeopleSupport, Intersil, and FileNet. Peter received both his BA in Economics and MBA from California State University, Fullerton.