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[Webinar] Reducing Your Cost of Quality

Quality, operations, and engineering professionals know that quality failures decimate production capacity and profits — yet ironically, convincing senior management to prioritize and fund quality control initiatives is not easy.

Register and learn the hard-hitting facts about controlling Cost of Quality (CoQ), open others’ eyes to the true Cost of Poor Quality (CoPQ), and rally your Quality team to drive profits — even in recessionary times.

Through a concrete and updated CoQ model, informative explanations, and illustrative examples, ASQ Quality expert Denis Devos will deepen your understanding of the Cost of Quality metric and help you express savings in hard dollars. You will leave with a plan to reduce your CoQ and position your department for success in 2023.

In this webinar, you will learn:

  • The secret, frequently missing value in CoQ calculations & why you need it
  • How to quantify the pay-back potential of quality initiatives
  • Ways to measure conformance, prevention, appraisal, and failure costs
  • How to destroy the hidden cancer: (lost) opportunity costs
  • Practical tips for reducing your Cost of Quality - and a plan of attack!

Share With Your Team! This presentation is for:

  • Quality Managers, Plant & General Managers, Managing Directors
  • Engineering & Operations Managers & Directors
  • Lean, Innovation, and Continuous Improvement Managers
 

Speaker:  Denis J. Devos P. Eng.

Denis DevosDenis Devos is a Trainer and Fellow of the American Society for Quality (ASQ) and a recognized expert in the application of Quality Management System Standards (ISO 9001 and IATF 16949) and Organizational Excellence models.

As a former General Motors engineer, he led the first ISO 9001 implementation for a North American plant. Later, Denis joined KPMG Quality Registrar, where he was certified as an RAB lead auditor for ISO 9001, ISO 14001, and QS-9000. There, he participated in an Industry Canada trade mission in Italy, speaking as a quality expert on the future of global harmonization.

For the past twenty years, Denis has been working with North American clients on Quality and Environmental Systems improvement and Lean Thinking; leading companies to their next level with customized advisory services for their Quality and Environmental Management Systems.

Denis is also a regular contributor on quality management and auditing topics at national and international conferences, including many appearances at the ASQ World Conference on Quality and Improvement. He is known for his “Risk is the Compass” approach to QMS auditing.

Available On-Demand: