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6 min read

What Is Quality, and How Can You Infuse it Into Everything You Do?

By Paul Dionne on Thu, Feb 18, 2021 @ 03:40 PM

Everybody loves the idea of quality; but when it comes to quality programssome people are not quite so enthusiasticThat’s a tragedy, given the fact that consistent and pervasive quality programs invariably produce positive results, yielding higher profits and increased customer satisfactionWhen quality programs are poorly understood throughout an organization, though, they may be regarded as too restrictive and excessively focused on rule-followingcompliance, and seemingly meaningless processes. 

Topics: Quality Management Software Quality Management System quality quality challeneges quality processes quality culture quality standards online collaboration structure