quality-standards

We have all encountered people at one time or another who regard quality management as being far too bureaucratic, –...

If you are reading this blog, then you probably already understand why a culture of quality matters so much. Quality...

Everybody loves the idea of quality; but when it comes to quality programs, some people are not quite so enthusiastic. ...

5 Steps to Defining a True Culture of Quality In his seminal book Organizational Culture and Leadership, Edgar H....