What should an effectively-designed change management app bring to the table? It should define how technologies, procedures, and strategies will be applied throughout the organization to address current changes in the business environment. For companies that want to implement a change management process for quality and compliance, it requires thorough preparation and planning. So, starting with a good strategy can help them create an adaptable change management system, which will allow them to better anticipate and plan for change (rather than reacting to it).
To help you successfully implement change management, we have a few great tips to share.
1. Encourage Collaboration
An expertly designed change management process should encourage employee collaboration (in the preparation phase) as well as streamline the execution process simultaneously. When your employees understand the change and contribute to it, then you’re engaging a team of ombudsmen with a strong knowledge base. By using a flexible QMS solution with a built-in change management app, you’ll ensure quick and effective collaboration across your organization.
2. Automate It
One of the most notable advantages of change management within a good QMS is that automated processes can guide your routine and workflow. A well-designed change management system manages requests, planning, evaluation, approval, documentation, and implementation of changes with a closed-loop workflow. It will enable your projects to progress without obstacles.
3. Risk-Based Approach
By employing a risk-based approach to change management, you will have your employees consider various questions that are appropriate to specific situations to determine the purpose of change as well as all the associated risks. For example, a move to a product that’s already in use presents more risk than a product not yet in the field. So, the users should ask a series of risk-scoring questions, and assign each a risk impact score or rank.
4. Choose a Configurable and Flexible Change Management Solution
The market landscape is always changing, and so is the regulatory environment. That’s why it’s critical that the management system can change accordingly. If your QMS system is inflexible, it means that it can’t accommodate changing market and regulatory environments quickly enough. Custom development requires time and expense, which is not the case with configurable change management systems. It will provide faster response time when it comes to change implementation, increase efficiency, and decrease your IT expenditure.
Also, a configurable and flexible change management system allows for automated and dynamic change control levels, enabling you to apply different methodologies to different changes (e.g., process changes or design changes).
5. Built-In Compliance with Regulatory Standards
For example, ISO 13485 and ISO 9001:2015 stated that any change that affects a quality management system should be controlled. If an industry has any regulatory standards for how security is controlled or how electronic signatures are handled, the QMS should provide built-in compliance with those standards, also.
Integrated, flexible, and configurable change management systems have a higher adoption rate than isolated, rigid, or complicated methods. Use these tips to design a compliant change management system that can adapt to the ever-changing market environment and changing regulatory standards.
Intellect eQMS doesn’t require you to change its source code to modify your quality processes. It improves transparency in the change management process, empowers employees to make necessary changes, and provides real-time validations and notifications for change approvals, executions, and implementations. If you’re interested to see how it works, sign up for a free demo.
Written by Peter Hargittay
Peter Hargittay is the Chief Marketing Officer (CMO) and VP of Corporate Development at Intellect. Peter is responsible for rebranding the company as Intellect from Interneer and for positioning the company for significant growth. Peter joined Intellect in 2013, and is responsible for corporate, product, and online marketing, business development through the Intellect partner channel, demand generation, sales enablement, and go-to-market strategies. Peter has more than 15 years of experience in building successful software and services businesses. Prior to Intellect, Peter served as the VP of Marketing and Sales Operations at Arise Virtual Solutions, and previously held executive marketing roles at Aegis, PeopleSupport, Intersil, and FileNet. Peter received both his BA in Economics and MBA from California State University, Fullerton.