quality-processes

If you are reading this blog, then you probably already understand why a culture of quality matters so much. Quality...

Legendary quality guru W. Edwards Deming famously said that "Quality is everyone's responsibility." True as that may be,

Everybody loves the idea of quality; but when it comes to quality programs, some people are not quite so enthusiastic. ...

5 Steps to Defining a True Culture of Quality In his seminal book Organizational Culture and Leadership, Edgar H....