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    Quality Focused Organizational Culture

    Intellect | Blog |  Culture of Quality with ISO Standards

    Posted by Peter Hargittay

    Nov 23, 2021 12:00:00 AM

    ISO 9001 is perhaps the most recognizable “brand” among the published standards defined by the International Organization for Standardization (ISO). We often see the “ISO 9001 Certified” banners proudly displayed outside manufacturing facilities as we drive past. Many large organizations insist that their vendors be ISO 9001 certified. An entire industry has sprung up around the topic of ISO standards, – including the “9000” family of standards that are focused on quality. 

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    Topics: ISO 9001, Quality Culture, Organizational Culture, Culture Of Quality, ISO Standards

    Intellect | Blog | Quality Management Standards Everyone Needs to Know

    Posted by Paul Dionne

    Sep 1, 2021 12:00:00 AM

    In virtually any undertaking, it helps to begin with a formula for success. If you’re opening a McDonald’s restaurant, you will benefit from a proven roadmap that is virtually guaranteed to lead to a profitable business. Quality management “formulas for success” don’t necessarily carry quite that same level of assurance, but there are a number of standards that can provide your business with that winning edge and vastly increase the likelihood that your QMS programs will deliver their intended results.
    The American Society for Quality (ASQ) describes quality standards as “documents that provide requirements, specifications, guidelines, or characteristics that can be used consistently to ensure that materials, products, processes, and services are fit for their purpose.” Quality standards provide organizations with a shared vocabulary, formal definitions, and a common vision for what quality means and how it can be achieved.

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    Topics: Culture Of Quality

    Intellect | Blog | Myths about Quality Management Systems

    Posted by Romeo Elias

    Aug 7, 2021 12:00:00 AM

    A good quality management system (QMS) provides a valuable framework around which your organization can build consistently high value products and services that meet or exceed your customers’ expectations. Unfortunately, we often encounter people in virtually every workplace who take a negative view of quality management, – usually because it was poorly implemented at a company where they previously worked. To help those people get past their hesitancy about QMS, it can be useful to zero in on some of the myths that surround quality management and set the record straight on how a good QMS should work.
    By presenting information in this way, it’s often possible to overcome those negative perceptions. For team members who have lingering doubts, the process might take a bit longer, but with an effective and efficient QMS in place, you can inevitably win them over. Let’s examine five of the most common myths about quality management systems.

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    The 5 Do’s and Don’ts of Quality Management

    Posted by Romeo Elias

    Jul 5, 2021 12:00:00 AM

    Even though quality management is a well-established body of practice, it often still feels like it’s more art than science. In many ways, quality managers must strike a balance between not having enough process and sometimes having a bit too much of it. They must consider the human element, – particularly some of the cultural aspects of quality and how people respond to QMS initiatives. In many respects, quality management is as much about leadership as it is about the nuts and bolts of company processes. Let’s look at some of the key do’s and don’ts of quality management:

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    Topics: Quality Culture, Quality Management

    Intellect | Blog | Signs of Weak Culture of Quality

    Posted by Ryhana Fadous

    Jun 22, 2021 12:00:00 AM

    A culture of quality is one in which everybody in the organization, not just the quality controllers, is responsible for quality.” This quote, by Lee Harvey and Diana Green mentioned in their article “Defining Quality”, is the perfect definition of a culture of quality. In this context, an organization is perceived to have a culture of quality, when quality is embedded in its spirit and translated into actual actions that are performed by literally everyone, from the CEO to the middle management and frontline staff. To know more about a culture of quality read our previously published blog: What is a Culture of Quality?

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    Topics: Quality Culture, Quality Management, Organizational Culture, Culture Of Quality, Poor Culture Of Quality

    4 Steps to Achieve Workflow Compliance

    Posted by Romeo Elias

    Dec 22, 2020 10:40:07 AM

     
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    Topics: Workflow, Workflow And Business Process Management, Compliance, Workflow Managment, Workflow Automation, Audits, Risk Management, Quality Data, Digital Transformation, Legal, Risks

    Intellect | Blog | Culture of Continuous Learning

    Posted by Romeo Elias

    Dec 22, 2020 10:40:07 AM

    In 1993, Peter Senge popularized the concept of a “learning organization” in his bestselling book, The Fifth Discipline. He described learning organizations as ones “where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning how to learn together.” 

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    Topics: Quality Culture, Organizational Culture, Continuous Improvement, Culture Of Quality, Continuous Learning

    Intellect | Blog | Quality Culture Increases Products' Quality

    Posted by Paul Dionne

    Dec 22, 2020 10:40:07 AM

    Most companies begin their journey to superior quality with a formal quality management program of some kind or another. That typically entails hiring a quality manager, establishing formal processes, and implementing employee training programs. Somewhere along the way, though, company leaders need to turn their attention to the challenge of building a culture of quality.

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    Topics: Quality Culture, Culture Of Quality, Quality Of Products

    Preparing Your Business For Digital Transformation And Compliance

    Posted by Romeo Elias

    Dec 22, 2020 10:40:07 AM

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    Topics: Compliance, Digital Business, Business Automation, Quality, Digital Transformation

    7 TIps On Improving User Adoption

    Posted by Ryhana Fadous

    Dec 22, 2020 10:40:07 AM

    Change is always difficult, whether for organizations or individuals. In the 21st century, we are living in a world of frequent changes that is ruled by technological advancement. If we want to ensure our business’ continuity and success, we have no choice but to adapt and adopt.  Adapting to the changing business environment in this complex and competitive world is crucial for business survival and cannot be neglected. The year 2020 was a big proof of the sudden changes that can occur, not only on the local level but globally 

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    Topics: Communication, User Adoption, Organizational Culture

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