Management System Opinion Survey

Posted by Romeo Elias on Sun, Nov 27, 2005 @ 02:03 PM

We have had difficulty finding data to help us quantify better the needs of executives for project management systems and the current status quo in the market. So, in October of 2005, Interneer conducted its own web survey and gathered some compelling data. The results of the survey more than validated the need for Executive Project Management tools.

The survey revealed that 70% of respondents wasted more than 2 hours a week with unnecessary emails, poor communications, tracking projects and searching for project-related information. Amazingly, about 20% of those surveyed wasted more than 5 hours a week.

When asked which systems the companies used to manage objectives, milestones and projects, the majority of respondents indicated email (75%) and Excel (50%). In addition, paper administration and shared hard drive space ranked fairly high at 45% and 55% respectively. Among the respondents utilizing a dedicated system, MS Project scored the highest at 45% and document management software at 20%. These results confirm that the market is ripe for a focused Executive Project Management tool and that executives are currently using multiple tools to manage their objectives, milestones and projects.

When asked to identify problems with the tools they were using, a majority (66%) complained that these systems were unable to adapt to changes in their processes or environment. Another top ranking problem (64%) was the lack of clarity these tools provided about the status of work. Many (56%) complained about too many emails and meetings and 54% complained of a lack of clarity about work priority. In addition, 48% of respondents felt the system did not reflect their company processes. These findings confirmed what we believe is the status quo today and the problems executives are facing.

Respondents in general felt strongly about the features they wanted the ideal system to possess and which we believe have to be at the core of any Executive Project Management solution:

  • The ability to customize the system to reflect their business process (86%)
  • The ability for business users rather than technical experts to modify the system (93%)
  • Integration with MS Office and MS Project (88%)
  • Role based access providing information relevant to specific users and groups (78%)