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I recently read a blog post by Jim Stikeleather, the IT Conversation We Should Be Having, on research conducted over the past 2 years by The Harvard Business Review, The Economist, CEB (formerly known as the Corporate Executive Board), Intel, and TNS Global on how the role of the CIO and the IT department is changing.

Quoting directly from the blog post, "a simple summary of the work suggests that CEOs believe that CIOs are not in sync with the new issues CEOs are facing, CIOs do not understand where the business needs to go, and CIOs do not have a strategy, in terms of opportunities to be pursued or challenges to be addressed in support of the business."

Some of the key findings from their research is startling:

  • Almost half of CEOs feel IT should be a commodity service purchased as needed
  • Almost half of CEOs rate their CIOs negatively in terms of understanding the business and understanding how to apply IT in new ways to the business
  • 57% of the executives expect their IT function to change significantly over the next three years, and 12% predict a "complete overhaul" of IT
  • Only a quarter of executives felt their CIO was performing above his or her peers

Although we have been noticing a gradual change in the relationship between IT and the business and how organizations are viewing technology purchases, I am surprised with how fast this change is becoming the norm and the expectation. 

It's going to be an interesting few years to watch how this paradigm shifts and also how it impacts vendors as they adapt their value propositions and relationships.

 

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Romeo Elias

Written by Romeo Elias

Romeo Elias is the President and Chief Executive Officer (CEO) of Intellect, an award winning leader in the SaaS enterprise software industry with a focus on enterprise Quality Management Software and Business Process Management (BPM). Romeo is a visionary executive, thought leader and advocate for business friendly software that requires No Programming and empowers everyone to innovate. Romeo has overseen Intellect's growth from its founding in 2000 to a high growth software company with hundreds of happy customers. Romeo is a patented inventor, entrepreneur advisor, and board member of Intellect. Prior to Intellect, Romeo worked in the consumer electronics space, overseeing the engineering design and development of handheld electronics, and previously was the founder of a web development firm. He received his BS in Mechanical Engineering from the University of California, San Diego and MS in Manufacturing Engineering from UCLA.